Chargezoom vs. Fazeshift
Fazeshift is an AI execution layer that sits on top of your existing AR systems. Chargezoom automates the same work and also brings its own payments platform.
The outcomes side by side
Faster cash, lower DSO, and less work for your team, measured against AI built on a single merchant's data, like Fazeshift.
| Metric | Chargezoom | Single-merchant AI |
|---|---|---|
| Days Sales Outstanding (DSO) | ~20–35% reduction | ~5–12% reduction |
| AR team workload reduction | ~60–75% reduction | ~25–40% reduction |
| Median time to cash | ~10–25 days faster | ~3–7 days faster |
| Failed payment recovery rate | ~50–70% | ~15–30% |
| Fully autonomous resolution rate | ~65–80% | ~30–45% |
Results from Chargezoom's competitive benchmark testing against Stuut. AI tools built on a single merchant's data performed within the same ranges. Figures are approximate, and individual results vary.
What Fazeshift does
Fazeshift connects to your ERP, bank feeds, inbox, remittance files, and customer portals. It applies cash, answers AR inbox messages, runs collections follow-ups, resolves disputes, and posts results back to the ERP without replacing your systems of record.
Chargezoom vs. Fazeshift, area by area
| Capability | Chargezoom | Fazeshift |
|---|---|---|
| Approach | Five autonomous agents, run by AVA and powered by Payment Graph, resolving 65–80% of AR work with no human touch. | An AI execution layer on top of your existing ERP, bank, and inbox. |
| Collections | Every follow-up written for the account and timed with Payment Graph, plus payment plans and promise-to-pay tracking. | Follow-ups and escalations, plus automated replies in the AR inbox. |
| Payments | Built-in card, ACH, and eCheck with a branded portal, auto-pay, and Level 2/3 interchange optimization that cuts up to 40% off processing fees. | Relies on your existing payment processors and bank feeds rather than processing payments itself. |
| Cash application | Matches payments to invoices, handles partial and short pays, posts to your ERP, and reconciles against your bank continuously. | A core strength: matches payments to invoices from bank feeds and remittance, then posts to the ERP. |
| Credit | Credit Agent reviews every customer continuously and recommends limits and terms using payment history and Payment Graph signals. | Not a primary focus of the product. |
| Disputes & deductions | Gathers documents, works with the customer, validates each claim, and drives it to a close, escalating only by your rules. | Dispute resolution as part of AR workflows. |
Fazeshift details are based on publicly available information and may change. Contact Fazeshift for their latest capabilities.
Where Chargezoom goes further
Measurably better outcomes
In benchmark testing, Chargezoom delivered 20–35% lower DSO, 10–25 days faster time to cash, and 65–80% fully autonomous resolution, roughly double what single-merchant AI achieved.
Payments built in
Payments are the clearest difference: Chargezoom processes card, ACH, and eCheck itself, so the same agents that collect also lower what you pay to get paid.
Continuous credit review
The Credit Agent reevaluates every customer's limits and terms as their behavior changes, not just at onboarding.
A branded customer experience
Customers get a self-service portal to view invoices, manage payment methods, and pay, all under your brand.
Which is right for you?
Fazeshift may suit teams that want AI to execute work across tools they already have in place. Chargezoom fits teams that want the agents and the payments platform from one provider.