Billable people chasing invoices
Partners, account managers and engineers end up asking clients for payment, which is awkward and pulls them away from billable work.
Consulting & IT Services
AR automation for consulting and IT services, so billable time stays billable.
Consultancies, agencies, MSPs and IT services providers bill retainers, time and materials, milestones and recurring contracts. AVA collects all of it, so partners and engineers stop chasing invoices between client work.
AVA activity
Across your client accounts
- 12:01 AM86 monthly managed-services invoices charged to cards on file
- 7:30 AMRetainer replenishment invoice sent to Larkspur Partners
- 9:14 AMFailed card for Northgate IT retried and updated
- 11:42 AMMilestone 2 invoice followed up with the client's AP contact
- 4:05 PM$32,750 ACH reconciled against T&M invoice #1184
- Sun 8:20 PMHours disputed on #1176 sent to the engagement lead
Illustrative activity. Customer names are fictional.
Why services firms wait to get paid.
Your people are your product, and every hour they spend on billing and follow-up is an hour they are not delivering for clients.
Many billing models at once
Retainers, time and materials, milestones and recurring contracts each need different invoicing and follow-up.
Failed and expiring cards
Recurring managed-services and subscription charges fail quietly when cards expire, and that revenue leaks out month after month.
Disputed hours and scope
Questions about hours or scope stall payment, and without fast follow-up a small question turns into a long-overdue invoice.
How AVA collects for services firms.
AVA works inside your accounting system and handles each billing model the way it should be handled, without anyone on your team lifting a finger.
- 1
Recurring billing on autopilot
Charge monthly managed-services and retainer fees to cards or bank accounts on file, on schedule, every time.
- 2
Failed payments recovered
AVA retries failed charges, updates expiring cards and follows up with clients before a missed payment becomes churn.
- 3
Professional, client-safe follow-up
Reminders go to the right AP contact in a tone that protects the relationship, so your team never has to make the ask.
- 4
Disputes routed to the right lead
Questions about hours or scope are flagged and sent to the engagement owner with full context, so they get resolved quickly.
- 5
Card and ACH, with surcharging
Give clients flexible ways to pay through a branded portal, with compliant surcharging available to offset card fees.
- 6
Approval when you want it
Keep AVA in oversight mode for strategic clients, or let it act on its own within limits you set.
Learn how it works in Autonomous AR and Meet AVA.
Built for every seat in consulting & it services finance.
Founders and partners
Predictable cash flow and more billable hours, without ever having to ask a client for payment yourself.
Finance leads
Recurring revenue that actually arrives, faster collection on project work and a cleaner close each month.
Account and engagement managers
Client conversations stay focused on the work, while AVA handles the follow-up behind the scenes.
Bookkeepers and controllers
Every payment reconciled to the right client and invoice automatically, with a full audit trail.
Consulting & IT Services AR: frequently asked questions
Does Chargezoom support recurring billing for MSPs and retainers?
Yes. You can charge recurring managed-services, subscription and retainer fees to cards or bank accounts on file automatically, on whatever schedule you set.
What happens when a client's card fails or expires?
AVA retries failed payments, updates expiring cards and follows up with the client before a missed payment turns into lost revenue.
Can AVA handle time-and-materials and milestone invoices?
Yes. T&M, milestone and fixed-fee invoices created in your accounting system are picked up automatically and followed through to payment.
Will clients feel like they are being chased?
No. AVA writes professional, client-appropriate reminders to the right AP contact, and in oversight mode you approve every message before it is sent.
Which accounting systems does Chargezoom work with?
AVA works inside QuickBooks, NetSuite, Sage Intacct, Dynamics 365 and more, so payments post back to your books automatically.
AR automation for other industries
Keep your experts on client work.
Let AVA handle billing follow-up, recurring charges and failed payments, while your team delivers.